Guide for Buyers

How to get started on placing bids:

1. Log in to your account or register one from the registration page.
   
   
   
   
2. Go to the auction listing to view all active auctions.
   
   
   
   
3. Click on the auction(s) that you’re interested in.
   
   
   
   
4. Use the drop down menu to select your bid for that auction.
   
   
   
   
5. Click on the "Bid now" button to place your bid.
   
   
   

Frequently asked questions from bidders/buyers:

1. Are the auctions available to everyone?
   The auctions are open to everyone.
   
   
2. Who should I contact if I want to bid on an auction?
   You should contact Larry Manus by phone (973-253-9100), by e-mail ( ), or by fax (973-253-9101). You can also place a bid online.
   
   
3. What information do you need from me if I want to place a bid?
   We need you to provide us with the name of the auction and the price/unit you wish to pay. We will need your name and address so that we can identify who is the highest bidder at any time.
   
   
4. Is there a limit on the amount of items that can be bid/purchased?
   There is no limit on the amount of bids/purchases, but there is a minimum of 1 lot.
   
   
5. When is the payment due?
   Within 24 hours after the auction ends.
   
   
6. What kind of payments are accepted?
   We accept cash, checks, wire transfer, and all major credit cards (Visa, MasterCard, American Express, Discover).
   
   
7. What commission do I pay?
   There is a 10% Buyer's Premium added on all auctions.
   
   
8. Who pays for shipping?
   You, the buyer, will be in charge of paying for the shipping.
   
   
9. How much are shipping costs?
   Shipping costs will vary on merchandise, distance and volume.
   
   
10. How will the items be shipped?
    Our Logistics Department would be glad to arrange shipping for your items to anywhere in the continental USA. Because of the volume of business that we do, we can obtain shipping discounts that we'll pass on to you, our customers. You are also welcome to use your own shipping company.
    
    
11. To whom should I send/address my payment to?
    United Auctions LLP
    306B Capitol Street
    Saddle Brook, NJ 07663-6214
    
    
12. Who should I contact if I don't receive my items?
    You should contact Nikul Shah by phone (973-253-9100) or by e-mail ( ).
    
    
13. What happens if the merchandise received is not how it was represented on the auction?
    Auctioneer will decide what will be done, and his decision is final.
    
    
14. How many days do I have to report a problem with the goods?
    You have 5 days after delivery to report a problem with the goods.
    
    
15. What happens if I have changed my mind and do not want the goods anymore?
    The second highest bidder will get the items from the auction. Moreover, you will be blacklisted and will be not be able to place a bid in the future. You may also be responsible for the buyer's premium and any additional costs.